FAQ
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1. What services does Dynamic Sound Field Solutions provide?Dynamic Sound Field Solutions offers a range of services, including new Sound Field Systems and accessories, spares and repairs, free quotes, existing system assessments, and professional installations.
2. What are your new systems and accessories?We supply top of the line Phonak Roger Sound Field Systems and accessories including speakers and microphones, plus accessories such as cables, stands, and headphones. Explore our full product range on the products page.
3. Do you provide spares and repairs?Yes! We offer spare parts and repairs for all products. Repairs are carried out by the manufactrers in Auckland. Visit the Spares and Repairs page for mroe info.
4. Can I get a free quote for my project?Absolutely! We provide free, no-obligation quotes for new Sound Field Systems and accessories, repairs, or installations. Email us at andy@dynamicsound.co.nz with your requirements, and we’ll respond quickly.
5. What is an existing system assessment?In Wellington: Please contact us and we will come to your site to assess your existing Sound Field Equipment.A written report and obligation free quote will then be provided. This is a free service. Rest of NZ: Please contact us to arrange sending faulty equipment to us for assessment. A written report and obligation free quote will then be provided. This is a free service, with the client responsible for all shipping costs.
6. Do you handle installations?Yes, we specialize in professional installation of Sound Field Systems. In Wellington installation is currently a free service. In the rest of NZ installation is DIY, following product instructions and instructions on our Installation page.
7. How can I order spares or accessories?Browse our product page, then contact us to discuss your needs. A free quote will then be sent out by email or post.On acceptance of quote an invoice will be issued, and goods will be shipped.
8. Are your new systems covered by a warranty?All new Sound Field Systems and accessories from Dynamic Sound Field Solutions come with a manufacturer’s warranty. Warranty terms vary by product. See details on our product page. Phonak manufactured products come with a three year limited manufacturers warranty, and non-phonak products (some cables, chargers etc) come with a one year limited manufacturers warranty.
9. How do I know what system is right for me?We’re here to guide you! Whether it’s a new Sound Field System, spares, or an assessment, our team can suggest the best options. Reach out via our or email andy@dynamicsound.co.nz for tailored advice.
10. What if I need to return something?We stand behind our products. If a new Sound Field System, accessory, or spare doesn’t meet your needs, return it unused within 30 days for a refund or exchange.
2. What are your new systems and accessories?We supply top of the line Phonak Roger Sound Field Systems and accessories including speakers and microphones, plus accessories such as cables, stands, and headphones. Explore our full product range on the products page.
3. Do you provide spares and repairs?Yes! We offer spare parts and repairs for all products. Repairs are carried out by the manufactrers in Auckland. Visit the Spares and Repairs page for mroe info.
4. Can I get a free quote for my project?Absolutely! We provide free, no-obligation quotes for new Sound Field Systems and accessories, repairs, or installations. Email us at andy@dynamicsound.co.nz with your requirements, and we’ll respond quickly.
5. What is an existing system assessment?In Wellington: Please contact us and we will come to your site to assess your existing Sound Field Equipment.A written report and obligation free quote will then be provided. This is a free service. Rest of NZ: Please contact us to arrange sending faulty equipment to us for assessment. A written report and obligation free quote will then be provided. This is a free service, with the client responsible for all shipping costs.
6. Do you handle installations?Yes, we specialize in professional installation of Sound Field Systems. In Wellington installation is currently a free service. In the rest of NZ installation is DIY, following product instructions and instructions on our Installation page.
7. How can I order spares or accessories?Browse our product page, then contact us to discuss your needs. A free quote will then be sent out by email or post.On acceptance of quote an invoice will be issued, and goods will be shipped.
8. Are your new systems covered by a warranty?All new Sound Field Systems and accessories from Dynamic Sound Field Solutions come with a manufacturer’s warranty. Warranty terms vary by product. See details on our product page. Phonak manufactured products come with a three year limited manufacturers warranty, and non-phonak products (some cables, chargers etc) come with a one year limited manufacturers warranty.
9. How do I know what system is right for me?We’re here to guide you! Whether it’s a new Sound Field System, spares, or an assessment, our team can suggest the best options. Reach out via our or email andy@dynamicsound.co.nz for tailored advice.
10. What if I need to return something?We stand behind our products. If a new Sound Field System, accessory, or spare doesn’t meet your needs, return it unused within 30 days for a refund or exchange.